After your thoughtful response to my initial email, I knew that I was contacting the right person for the job. I greatly appreciate you walking me through the process and keeping things simple. It’s a trying time for my family right now and while my Mother-in-law is focused on caring for my Father-in-law out of town, you were so flexible and understanding in working with me.
You’ve really made this an easy process and a very easy decision. Most of all, you’ve relieved the stress and worry of my father-in-law falling on the stairs. He can now safely make the trip up to the comforts of his own room.
Thank you so much for you time, your help and your patience with us through this process!