The install went quickly with no problems, and no damage or disruption to our home.
While we have not had much time to use it, we are pleased so far, in the appearance and performance of the stairlift. I selected the stairlift from information on the internet, and as a design engineer, I particularly liked the worm drive mechanism, and the materials used.
Rob Williams of Merrett Stairlifts was well informed when we first spoke regarding the lift, and he quickly measured the install area, and answered all our questions. We immediately signed a contract for the lift.
The SL600 stairlift was installed today by Merrett Stairlifts, and Rob Williams the owner did the install. Rob was exactly on time for the install, came with the proper tools, the parts having been unboxed outside so there was no trash in our house. Rob immediately began the install, and appeared quite knowledgeable regarding the product and the installation techniques and requirements. The install went quickly with no problems, and no damage or disruption to our home. He explained and demonstrated the lift operation, and tested it. I then tried it, and was pleased with the smoothness and quietness of the system.
It appears that Harmar has a very nice product, and you should be pleased with the fine customer service demonstrated by Merrett Stairlifts in the St. Louis area. I am confident that Merrett will be there if I ever need any service.
St. Louis, Missouri